Terms of Use for Paradisa Nature Resort  

Welcome to Paradisa Nature Resort! By booking with us, staying at our resort, or using our services, you agree to the following terms and conditions. These terms explain your rights and responsibilities while enjoying your time with us. Please read them carefully as they form a legal agreement between you and Paradisa Nature Resort.  

If you do not agree to these terms, we kindly ask you not to use our services.  

1. Acceptance of Terms  

By making a booking, using our website, or visiting the resort, you confirm that you have read, understood, and agreed to these Terms of Use. These rules apply to all guests, visitors, and anyone interacting with Paradisa Nature Resort.  

2. Booking and Reservations  

2.1 Confirming Your Booking  

• Your booking is confirmed only after we receive the required payment, as explained during the booking process.
• We may cancel your reservation if the payment terms are not followed.  

2.2 Payment Options  

• We accept credit cards, debit cards, bank transfers, and other payment methods listed on our website.
• Additional costs (like meals or extra services) must be paid when you check out.  

2.3 Cancellations and Refunds  

• If you need to cancel your booking, follow the cancellation rules shared at the time of your reservation.
• Refunds, if applicable, will depend on the booking type, time of year, and special deals.  

2.4 Check-In and Check-Out  

• Check-in and check-out times will be shared during the booking process. Early check-ins or late check-outs may be available but could have extra charges.
• Guests must provide valid identification (like a passport or government-issued ID) at check-in.  

3. Use of Facilities  

3.1 For Registered Guests Only  

• Our facilities, such as rooms, dining areas, and activity spaces, are for registered guests. Visitors must have prior approval and may need to pay additional fees.  

3.2 Taking Care of the Property  

• Guests must treat the property with care. If you damage anything, you may be charged for repairs or replacements.
• Smoking is allowed only in designated areas. Breaking this rule may result in fines.  

3.3 Safety Rules  

• Follow the safety instructions provided by our staff for activities like trekking, yoga, or swimming.
• We are not responsible for injuries or accidents caused by not following the safety rules.  

4. Responsibility and Liability  

4.1 Personal Belongings  

• You are responsible for keeping your belongings safe. Although we provide lockers and safes, we cannot take responsibility for any lost or stolen items.  

4.2 Activities at Your Own Risk  

• Activities such as walks, treatments, and excursions are voluntary, and you join them at your own risk.
• If you have health conditions, please consult a doctor before taking part in strenuous activities or treatments.  

4.3 Third-Party Services  

• If you use services arranged by third parties (e.g., local tours or transportation), we are not responsible for any issues or problems caused by those services.  

5. Guest Behavior  

To make sure all our guests have a pleasant stay, we ask you to follow these rules:  

• Be respectful to other guests and our staff.
• Avoid loud noises or disruptive behavior.
• Follow all local laws while staying at the resort.  

6. Privacy Policy  

We value your privacy. Any personal information you share with us during booking or through our website will be handled according to our Privacy Policy, which explains how we collect, store, and use your information.  

7. Intellectual Property  

All content on our website, such as photos, text, and logos, belongs to Paradisa Nature Resort. You may not copy, share, or change any of this content without our permission.  

8. Changes to These Terms  

We may update these terms from time to time. Any changes will take effect immediately once posted on our website. Please review these terms occasionally.  

9. Governing Law  

These terms are governed by the laws of India. Any disputes will be handled in the courts of Kerala.  

10. Responsibility for Damages  

If your actions cause harm to the resort, our staff, or other guests, you agree to take full responsibility and cover any related costs.  

11. Contact Us  

If you have any questions or need more information, feel free to reach out:  

Paradisa Nature Resort   
Murinjapuzha P.O, Peermade, Kerala, India   
Phone:  097462 23366   
Email:  info@paradisaretreat.com  

By using Paradisa Nature Resort’s services, you agree to these terms. Thank you for choosing us for your stay. We look forward to hosting you and making your visit special!